Your questions, answered.

It’s the follow-up work you never have time for, done automatically. Think: a missed call gets an instant text back, a finished job triggers a Google review request, a website inquiry gets a fast reply. No mass emails, no robocalls — just systems that make sure the customers you already earn don’t slip away.

No — we’re a US-based, two-person team serving small businesses nationwide. We started in Central Florida and it’s still home base, but everything we build is set up and run remotely, so it works the same whether you’re across town or across the country.

No long contracts — month to month. After setup, service simply continues month to month, and either side can cancel anytime with 15 days’ written notice. No cancellation fees, no penalties.

We keep pricing simple: a one-time setup fee, then a flat monthly rate — month to month, no long contracts, no surprise add-ons. Get in touch and we’ll tell you exactly what your setup would cost before you commit to anything.

We might be biased — Workload Relief is a two-person business, and we run on the same tools we sell. Honestly, the smaller your team, the more it helps: the system answers the missed call and asks for the review while you stay on the job. You don’t need staff to make it pay off — you need to stop losing leads you already earned.

When someone calls and you can’t pick up, a friendly text goes back to them within seconds — something like “Sorry we missed you! What can we help with?” — so they stay with you instead of dialing the next company. You get an alert about the call, follow up when you’re free, and we set up and run the whole thing for you.

Yes. You keep your number and answer calls exactly like you do now. We connect a business texting line behind it using simple call-forwarding settings, so the text-back only kicks in when you can’t pick up. Nothing changes about how you or your customers use your phone.

Fully automated. The text goes out seconds after the missed call — day or night, weekday or weekend — without you touching anything. You pick the wording with us, and we tune the behavior (like after-hours messages) so it always sounds like your business.

Follow up the way you always would — call or text back when you’re free. Every missed call sends you an alert with the caller’s number, and if they left a voicemail you get that too. The instant text just buys you time: the customer knows you’re real and getting back to them, so they wait instead of moving on.

Yes — you’re texting someone who just called your business, which is exactly the kind of follow-up texting rules are built to allow. We also register your business texting line with US carriers the proper way, a compliance step DIY setups often skip.

Ask every happy customer right after the job, and make it a 10-second task for them. That’s the entire secret — most owners just can’t do it consistently by hand. Our system sends the request automatically when a job wraps up, with a direct link to your Google review page, so the asking never gets skipped.

When a job is marked complete in the tools you already use, the customer automatically gets a short, friendly message asking how it went, with a link to leave a Google review. No new steps for you or your crew — the asking happens on its own, every time.

Yes — as long as it follows Google’s rules: ask every customer the same way, never pay for reviews, and never screen out unhappy customers before asking (that’s called review gating, and it’s what gets businesses penalized). That’s exactly how we set it up. Your reviews stay real and your profile stays in good standing.

If customers can’t find you online, they hire the company they can find. Most small service businesses don’t need a big site — they need a fast, simple one that shows what you do, builds trust, and turns a visitor into a call or a text. That, plus a solid Google Business Profile pointing to it, covers most of the ground.

Honestly: anywhere from a free template to a five-figure agency build. Ours is part of our done-for-you service — designed, written, hosted, and maintained for you, on simple month-to-month terms. Get in touch and we’ll quote your exact setup, no pressure.

For a typical small-business site, we deliver the complete initial build within the first month or two, and we keep editing until it’s right. Simpler sites land faster. Either way, you’ll get a real timeline up front — not a moving target.